Your Privacy Is Our Responsibility

7bet7 is a trusted online betting and casino platform in Bangladesh. We give the highest priority to our users' privacy. This privacy policy ("Policy") describes how 7bet7 collects, uses, stores, and discloses your personal information.

This policy applies to all our services — including the website, mobile version, and customer support channels. Please read this policy carefully before creating or using an account on our platform. If you have any questions, contact our support team.

7bet7 believes that digital security is not optional — it is a fundamental commitment. That is why we follow SSL encryption, secure data storage, and strict third-party policies.

We collect various types of information to create accounts and provide services on the 7bet7 platform. This information falls into two main categories:

Information You Provide Directly

Information you provide to us directly includes:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address and mobile number
• Password (stored in encrypted form — never in plain text)
• Payment information: bKash, Nagad, Rocket, or Upay account numbers
• Identity verification documents (where applicable)

Automatically Collected Information

Information collected automatically from your device and browser includes:

• IP address and device type
• Browser information and operating system
• Login time, session data, and activity history on the platform
• Information obtained from cookies and similar tracking technologies
• Transaction history and betting activity information

7bet7 uses your information only for legitimate and specific purposes. We never use your information for unnecessary or unauthorized activities.

Service Operation & Improvement

• Creating, managing, and securing your account
• Processing deposit and withdrawal transactions (via bKash, Nagad, Rocket, Upay)
• Providing and verifying bonuses and promotional offers
• Improving platform performance and adding new features
• Identifying and resolving technical issues

Safety & Security

• Preventing fraud, money laundering, or illegal activity
• Verifying user identity
• Preventing unauthorized access to accounts
• Monitoring behavior to ensure responsible gaming

Communication & Support

• Providing customer support (via live chat and email)
• Sending important system messages and transaction confirmations
• Notifying you of policy changes or updates
• Sending promotional messages with your consent

7bet7 follows the highest industry standards to protect your personal information. The key aspects of our security measures are described below:

• SSL Encryption: All data transmission on our website and mobile platform is encrypted using SSL (Secure Sockets Layer) technology, which protects data from third parties.
• Encrypted Database: All sensitive information — especially passwords and financial data — is protected by strong encryption algorithms.
• Access Controls: Only authorized staff can access the necessary information, and every access is logged.
• Security Testing: Regular security audits and vulnerability assessments are conducted.
• Firewall & Intrusion Prevention: Advanced firewalls and unusual activity detection systems remain active at all times.

7bet7 does not sell or rent your personal information. However, in the following limited circumstances, we may share specific information with third parties:

Payment Processing Partners

Necessary transaction information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions. These partners are governed by their own privacy policies.

Legal Obligations

If legally required — such as in response to a court order or a valid request from a government authority — we may be obliged to disclose certain information.

Technology & Service Providers

We use trusted technology partners to operate the platform. These partners process information only in accordance with 7bet7's instructions and under strict confidentiality agreements.

7bet7 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.

Types and purposes of cookies:

• Essential Cookies: Indispensable for maintaining login sessions, security verification, and core platform functionality.
• Functional Cookies: Remember your preferences and settings — such as language preference and display options.
• Analytics Cookies: Used to understand how the platform is being used, so we can improve the experience.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to stop working.

How long 7bet7 keeps your information depends on the type of information and its purpose:

• Active Account Information: All information is retained for as long as your account remains active.
• Transaction Records: Transaction information may be retained for an extended period to support financial security and dispute resolution.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period due to legal and regulatory obligations.
• Log Files: System logs are retained for a limited period for security and issue detection purposes.

Once legal obligations have been fulfilled or upon your verified request, information is securely deleted.

Every user of 7bet7 has the following rights regarding their own information:

• Right to Access: You may request a copy of your personal information held by us at any time.
• Right to Correction: If your information is incorrect or incomplete, you may request that it be corrected.
• Right to Deletion: In certain circumstances, you may request that your personal information be deleted. However, this may not be fully possible if legal or contractual obligations exist.
• Right to Restrict Processing: In certain circumstances, you may request that processing of your information be restricted.
• Right to Opt Out of Marketing: You may request to stop receiving promotional messages from us at any time.

To exercise any of the above rights, please contact our support team. We will do our best to respond to your request as quickly as possible.

7bet7 is a platform for individuals aged 21 and above only. We do not intentionally collect or process personal information from any minor.

Age verification is a mandatory step during account registration. If we become aware that we have accidentally collected information from a minor, we will immediately delete that information and close the associated account.

If a parent or guardian suspects that their child has registered on this platform, please notify our support team immediately.

7bet7 may update this privacy policy from time to time. Before any changes take effect, we will notify our users appropriately — by posting a notice on the website and/or sending a message to the registered email address.

Continuing to use the platform after a policy update means you accept the terms of the new policy. We therefore recommend that you review this page regularly.

If there are any significant changes to the policy, we will display a clear notice at the top of the page and inform registered users via email.

If you have any questions, concerns, or requests regarding this privacy policy, our support team is always ready to help. 7bet7 provides 24/7 support.